Domestic Commissioning
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Domestic Commissioning
Offering comprehensive commissioning packages, to not only ensure your system is running optimally at all times (which in turn saves you money), it also maintains your warranty of your system.
It's an important step in the installation process and an essential part of planning and building regulation sign off. Commissioned by qualified service engineers, supplying a certification of commissioning for your records.
During the commissioning visit, our network of skilled engineers can install SmartServ Pro onto your system. SmartServ Pro has been developed to remotely monitor the performance of our system at the touch of a button. You can access the information anytime, anywhere on your phone or laptop.
On what products are the commissioning packages offered?
We can carry commissioning for the following products -
- Domestic Sewage Treatment Plants
- Commercial Sewage Treatment Plants
- Fuel/Oil Separators
- Pump Chambers
- Rainwater Harvesting Units
If I select commissioning, what's involved?
We offer 2 types of commissioning depending on what unit you require it for. We can offer the standard commissioning or a smart commissioning.
What's the difference between the Standard and Smart Commissioning?
Standard
A basic package with the following benefits:
- Peace of mind - rest assured that all mechanical and electrical components have been installed correctly and tested to make sure they are working as intended.
- Trouble-free operation of your system from the start.
- You will be issued with a full commissioning certificate for your system.
- Available on our full range of wastewater and surface water products.
Smart
Offers all the benefits of the standard commissioning plus the following:
- Under EN 858-2, (specific to separators only) it is recommended that you install a local or remote alarm to your separator in order to prevent pollution incidents - our package includes SmartServ Pro remote monitoring with early fault detection.
- Comprehensive asset tracking, removing local reliance to monitor operation status.
- Less risk of business downtime - with our SmartServ Pro solution, you can proactively tackle operational problems before they impact your business.
- Instant text alerts to site contacts (up to 14) and Kingspan Service Centre simultaneously.
Click here to find out more information regarding what's carried out for a commissioning on each unit.
Important — please read
Please ensure the product you are ordering is the correct size and suitable for the purpose. Special order, bespoke and non-stock tanks are not returnable. If you order a tank and find it is too big, too small, or unsuitable for your requirements, it can be expensive to return. Our cancellation & returns policy explains this in more detail — see Terms & Conditions.
Delivery charges
Our shipping costs cover most of the UK. However, parts of England, the Scottish Highlands and Islands (including areas north of the Glasgow / Edinburgh border), Isle of Wight, Channel Islands, Isle of Man, Anglesey, Western Isles, Shetland Islands, Orkney Islands, Isles of Scilly, Northern Ireland and the Republic of Ireland may cost more.
Please call before ordering if the delivery postcode is listed below. There may be additional shipping costs.
- AB
- BT
- CA
- CT
- DD
- DG
- EH
- FK
- G
- GY
- IM
- IV
- JE
- KA
- KW
- KY
- LD
- LL
- ML
- PA
- PH
- PO 30–41 Isle of Wight
- SA
- SY
- TD
- TN
- TR
- ZE
- Southern Ireland
Looking to avoid shipping charges?
All our tanks are available for collection ex works. Our suppliers are based all over the UK — please call if you wish to collect.
Overseas orders
International orders are welcome. Payment is by IBAN / SWIFT / BIC, MoneyGram and letters of credit. We regret that credit cards are not accepted for international orders.
A purchase order is required; we will then create a pro-forma invoice, and tanks are ordered on clearance of funds.
If you require additional export documentation — for example a Certificate of Origin, or commercial invoices certified by the Chamber of Commerce — you must notify us before completion of your order, as we will have to invoice cost and admin charges to the order.
Please call if you have any questions: +44 (0)1643 703358
Offloading
Unless a HIAB delivery has been booked at additional cost, it is the customer’s responsibility to offload with suitable equipment on the day of delivery. A failed delivery may result in additional charges.
We recommend that installers, plant hire and installation materials — excavators, aggregates and so on — are not booked until you are in receipt of the goods. Tanks Direct cannot be held responsible for costs incurred due to unforeseen delays; please see our terms for more details.
Any questions about your delivery? Contact the Sales Team on 01643 703358.
Looking to return an item?
If you wish to return goods, please complete the form on this page to provide further information.
Once your request is approved, a valid Returns Authorisation Number (RAN) will be issued to initiate the returns process along with information on how & where to return your order along with any costs involved.
Please DO NOT return any goods without this authorisation. Goods cannot be accepted without this.
Returns are not accepted at our Minehead Office, please wait until we contact you before returning any goods.
Please click here to request a return of one of our products.
Talk to a
specialist
Sizing, regulations, installation. Our team has been answering these questions for over 25 years.
Why Tanks-Direct
22 years. 100,000+ tanks. Specialists, not generalists.
Nationwide delivery
GB and Northern Ireland covered. HIAB and crane offload available. Highlands and Islands quoted on request.
WRAS & BS EN compliant
Every potable tank is independently certified. Documentation supplied with each delivery.
Best-price guarantee
4.6/5 on Feefo from 1272 verified reviews. We price-match any genuine like-for-like quote.
Specialist advice
Trade-grade phone and email support, Mon-Fri 8am-5pm. Site visits for orders over £2,500.