Support
Request a return
Tell us what you need to send back and why. We will confirm eligibility and issue a returns reference.
Before you start
What you will need
- Your order number
- The product code or SKU
- Date of delivery
- Photographs, if the item arrived damaged
The process
How returns work
- 01Submit this form within 14 days of delivery
- 02We confirm eligibility and issue a returns reference
- 03You arrange or we book collection
- 04Refund processed once the tank is inspected
Please note
Bespoke, made-to-order and cut-to-size items are non-returnable. Tanks that have held fuel, effluent or chemicals cannot be accepted back.
Talk to us
Not sure if it qualifies?
Call before arranging any collection. Unauthorised returns cannot be refunded.
Mon–Fri · 8:30–17:00
Request
Returns request
Complete the form and our team will be in touch with next steps.
We will only use your details to handle this request. See our privacy policy.